Responsible Gaming
at 8fbd
8fbd is committed to providing a safe, fair, and transparent gambling environment for all players across Bangladesh. Our responsible gaming framework gives you full control over your play — every step of the way.
Section 1
Our Commitment to Responsible Gaming
At 8fbd, we believe that gambling should be an entertaining activity enjoyed within safe, clearly defined limits. Our platform exists to provide cricket betting, live casino games, and premium slots to adult players across Bangladesh — but never at the cost of a player's financial wellbeing or mental health. Responsible gaming is not a legal checkbox for us; it is a foundational part of how 8fbd operates.
We have built a suite of practical tools and policies designed to help players stay in control. These include deposit limits, session time controls, reality check reminders, temporary time-outs, and permanent self-exclusion options. We also train our support team to recognise early signs of problem gambling and to respond with empathy, discretion, and actionable guidance.
This Responsible Gaming Policy applies to all registered players on the 8fbd platform. By using 8fbd, you agree to engage with these tools honestly and to contact our support team at [email protected] if you ever feel that your gambling is becoming difficult to manage. We take every such contact seriously and treat it with the highest degree of confidentiality.
Core principle: Gambling at 8fbd should always be funded from disposable income — money that you can afford to lose without it affecting your household, family obligations, or financial stability. Never gamble with money intended for rent, food, utilities, education, or debt repayments.
Section 2
Age Restriction — 18+ Only
8fbd operates an absolute minimum age policy. No person under the age of 18 is permitted to register an account, make a deposit, place a bet, or participate in any game or promotion offered on this platform. This is a firm, non-negotiable rule that 8fbd enforces through active identity verification at the point of registration and during routine account reviews.
How We Verify Age
At registration, all players are required to confirm that they are aged 18 or above. In addition, 8fbd carries out identity verification checks using government-issued documents including the National Identity Card (NID) issued by the Bangladesh Election Commission, passport, or driving licence. Where a player's declared date of birth cannot be verified through documents on file, the account will be suspended until satisfactory verification is provided.
Protecting Young People
If you share a device with family members — particularly children or teenagers — we strongly encourage you to keep your 8fbd account credentials private and to enable device-level parental controls that prevent minors from accessing gambling websites. Never share your 8fbd login details with anyone under 18, and log out of your account when not in use on shared devices.
Underage gambling is illegal. If 8fbd discovers that a player has provided false information about their age to gain access to the platform, the account will be permanently closed, all winnings forfeited, and the incident reported to the relevant authorities. 8fbd cooperates fully with any investigation into underage access.
Section 3
Recognising Problem Gambling
Problem gambling can develop gradually and is not always immediately obvious to the person experiencing it. It can affect people from all backgrounds and income levels across Bangladesh, and it often intensifies during periods of financial stress, personal difficulty, or significant life events. Being able to identify early warning signs is one of the most powerful steps you can take toward protecting yourself.
Common Warning Signs
- Chasing losses: Placing additional bets specifically to recover money that was lost in a previous session, rather than for entertainment.
- Spending beyond your means: Depositing amounts that exceed your available disposable income, or borrowing money in order to fund gambling activity.
- Preoccupation with gambling: Spending significant time thinking about past gambling sessions, planning future sessions, or finding ways to fund them.
- Neglecting responsibilities: Missing work, family commitments, or financial obligations (such as rent or utility bills) due to time or money spent gambling.
- Gambling as an escape: Using gambling to cope with stress, anxiety, depression, loneliness, or difficult personal circumstances rather than as a leisure activity.
- Hiding gambling activity: Being secretive about how much time or money you spend on gambling, or lying to family members about your activities on 8fbd.
- Inability to stop: Feeling that you cannot walk away from a session even when you want to, or repeatedly failing to stick to limits you have set for yourself.
- Increasing stakes: Needing to bet increasingly large amounts to feel the same level of excitement or engagement from gambling.
You are not alone. Problem gambling is a recognised condition that responds well to early intervention. Seeking help is a sign of strength, not weakness. If any of the warning signs above feel familiar, please read Section 7 of this page for guidance on where to find support.
Section 4
Self-Assessment
If you are unsure whether your gambling habits are becoming problematic, the questions below can help you reflect honestly on your relationship with gambling. This is not a clinical diagnostic tool — it is a starting point for self-reflection. Read each question and consider whether it applies to you over the past 30 days.
Gambling Self-Assessment Checklist
Have you deposited more than you originally planned during any single gambling session in the past month?
Have you returned to 8fbd shortly after a loss with the intention of winning back what you lost?
Have you gambled with money that was set aside for essential expenses such as rent, food, or bills?
Have you felt irritable, anxious, or restless when you were unable to access gambling for a period of time?
Have you lied to a family member or friend about how much time or money you spend gambling?
Have you tried to set a limit on your gambling but found yourself unable to keep to it?
Has gambling caused you to neglect work, family responsibilities, or personal health in the past month?
Have you borrowed money — from friends, family, or any lender — specifically to fund gambling?
Interpreting your answers: If you answered "yes" to two or more of the questions above, we encourage you to take a break from gambling and to contact 8fbd support at [email protected]. Our team can help you set up a deposit limit, cooling-off period, or self-exclusion. You do not need to be in crisis to ask for help — early action is always easier than late intervention.
Section 5
Player Protection Tools
8fbd provides a set of practical, easy-to-use tools that put you in control of your gambling activity. These tools can be activated by contacting our support team at [email protected]. All requests are actioned within 24 hours, and no reasons need to be given to use any of these features.
Deposit Limits
Set a maximum deposit amount per day, per week, or per month. Once your limit is reached, no further deposits can be processed until the limit period resets. Limit reductions take effect immediately; increases require a 24-hour cooling-off period before taking effect.
Session Time Limits
Define a maximum session length in minutes or hours. When your session reaches the defined limit, 8fbd will display a clear on-screen notification. You can opt to receive this as a reminder only, or have the system automatically close your session.
Reality Check Reminders
Enable periodic pop-up notifications during your session that display your total time played and net wagering position. These reminders help you maintain awareness of your activity and make conscious, informed decisions about whether to continue.
Cooling-Off Period
Request a short break of 24 hours, 48 hours, or up to 7 days during which your 8fbd account will be inaccessible. This is useful when you feel you need a temporary pause without committing to a longer self-exclusion period.
Loss Limits
Set a maximum net loss threshold per day, week, or month. Once your losses reach the defined threshold, 8fbd will prevent further wagers from being placed until the limit period resets, protecting you from significant unplanned losses.
Marketing Opt-Out
Disable all promotional communications from 8fbd including bonus offers, deposit match notifications, and seasonal promotions. This removes the temptation of incentive-driven gambling and helps you engage with the platform only when you consciously choose to.
How to Activate a Tool
Contact our support team by email at [email protected] using the subject line "Player Protection Tool Request".
Specify the tool you wish to activate (e.g., "I would like to set a weekly deposit limit of ৳5,000") and confirm your registered account email address.
Receive confirmation — our team will acknowledge your request and confirm when the tool has been applied to your account, typically within 24 hours.
Verify the change by logging into your account and checking that the limit or restriction is visible in your account settings panel.
Limit reductions are immediate. If you request a reduction to an existing deposit or loss limit, the lower limit applies the moment our team processes your request. If you later request an increase back to a higher limit, a mandatory 24-hour waiting period applies before the increase takes effect. This protects you from impulsive decisions made during a session.
Section 6
Self-Exclusion
Self-exclusion is the most comprehensive player protection tool available on 8fbd. It allows you to formally request that your account be closed and that you be blocked from re-registering on the platform for a defined period — or permanently. Self-exclusion is intended for players who feel that gambling is causing them significant harm and who need a complete break from the platform.
Types of Self-Exclusion
- Short-term self-exclusion (1–6 months): Your account is suspended for a period of between one and six months. During this period, you cannot log in, deposit, or place any bets. At the end of the exclusion period, you may contact 8fbd to request reactivation after a mandatory 7-day reflection period.
- Long-term self-exclusion (6 months – 5 years): For players who need a more extended break. The same conditions apply as short-term exclusion. Reactivation requires written contact with our support team and a 30-day waiting period.
- Permanent self-exclusion: A lifelong exclusion from 8fbd. This is irreversible. Once a permanent self-exclusion is processed, 8fbd will not reactivate your account under any circumstances. All account data is retained for the minimum legally required period and then securely deleted.
What Happens During Self-Exclusion
Once a self-exclusion request is confirmed by 8fbd support, the following steps are taken within 24 hours: your account login is disabled, all pending marketing communications are suspended, any active bonuses are cancelled, and your account details are flagged in our system to prevent re-registration attempts using the same identity documents or mobile number.
How to Request Self-Exclusion
Send an email to [email protected] with the subject line "Self-Exclusion Request".
Include your registered email address, your registered Bangladesh mobile number, and the type of self-exclusion you are requesting (short-term, long-term, or permanent).
Receive confirmation from the 8fbd team within 24 hours confirming that your self-exclusion has been applied and stating the end date (if applicable).
Important: During your self-exclusion period, please do not attempt to create a new 8fbd account or use another person's account to continue gambling. Doing so would undermine the purpose of the exclusion and could cause further harm. If you are struggling to maintain your exclusion, please contact a professional gambling support service (see Section 7 below).
Section 7
Support Resources
If you or someone you know is experiencing difficulties related to gambling, a range of support resources and professional organisations are available. 8fbd encourages all players who are concerned about their gambling behaviour to seek guidance — whether through our own support team or through specialist external organisations.
Talking to Someone You Trust
One of the most effective early steps is to speak openly with a trusted family member, friend, or colleague about your concerns. In Bangladesh, family networks are often a strong source of support, and sharing your experience can reduce the sense of isolation that problem gambling often creates. Many players across Dhaka, Chittagong, Sylhet, and other cities have found that honest conversations with family were the turning point in their recovery.
Professional Counselling
Bangladesh has a growing number of licensed mental health professionals and addiction counsellors who are equipped to help people manage compulsive gambling behaviour. Cognitive behavioural therapy (CBT) in particular has a strong evidence base for treating problem gambling. If you are based in Dhaka or another major city, your local health centre or hospital may be able to refer you to an appropriate specialist.
Financial Advice
If problem gambling has led to significant financial difficulty, speaking with a financial adviser or a debt counselling service can help you understand your options and create a structured plan for managing any outstanding obligations. 8fbd strongly advises any player in financial difficulty to seek professional financial guidance before making any further deposits on any gambling platform.
8fbd Support: Our team at [email protected] is available to help with responsible gaming concerns. We can apply protective tools, arrange cooling-off periods, and process self-exclusion requests. While we are not trained counsellors, we are a caring first point of contact and will always respond with empathy and without judgement. Use the subject line "Responsible Gaming Help" for priority handling.
Tips for Maintaining Healthy Gambling Habits
- Only gamble with money from your discretionary entertainment budget — never from savings or essential funds.
- Set a time limit and a spending limit before each session and commit to both.
- Take regular breaks during sessions and step away from the screen entirely for at least 15 minutes every hour.
- Never gamble when you are under the influence of alcohol, medication, or significant emotional stress.
- Treat gambling as entertainment, not as a way to make money or solve financial problems.
- Keep a personal log of your deposits and withdrawals each month so you have a clear, factual picture of your activity.
- Enable 8fbd's deposit limit and session time limit tools to create automatic guardrails around your play.
- Talk to someone you trust if you notice any of the warning signs described in Section 3 of this policy.
Section 8
Contact 8fbd Support
The 8fbd support team is your primary point of contact for all responsible gaming matters. Whether you want to set a deposit limit, request a cooling-off period, discuss a self-exclusion, or simply talk to someone about a concern, we are here to help. All responsible gaming communications are handled with strict confidentiality and are treated as a priority by our team.
Preferred contact format: When emailing [email protected] about a responsible gaming matter, please include your registered email address and the specific tool or action you are requesting (e.g., "Please apply a daily deposit limit of ৳2,000 to my account" or "I would like to request a 3-month self-exclusion"). This helps our team process your request as quickly as possible.